Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. You will be required to create an Account if you don't have one with us already, to proceed. They now say it is fixed. any idea how long this is going to be please?Child safe - not blocking unsuitable websites in Security matters Monday; Child safe not working in Switched On Families Sunday; Child safe not blocking sites in Security matters Saturday; web safe not working in Switched On Families a week ago; Child Safe Not Working in Security matters a week agoWebSafe Settings will not save - applying Childsafe settings or websites (eg TikTok). . Apologies you are having issues with saving changes to your account. I thought it was my phone at first, but now I am testing on the PC, it turns out this is to do with the Child Safe feature not working. Next, enter in your username and password. yes, but would be dumb without a good VPN. 168. That’s why we offer award-winning Virgin Media. Posted November 01, 2022 - Updated November 20, 2023. Call: 1-888-675-8333. . You can call our Customer Service team on 789 from your Virgin Mobile, or 0345 6000 789* from any. Not good enough. – Now click on the restart and wait for a while. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. Whether you prefer online, mobile, kiosk or airport counter, you can find all the options here. We would like to show you a description here but the site won’t allow us. VPN Apps for all devices and unlimited simultaneous connections. My Virgin Media makes managing your account easier with all your information in one place. My Virgin Media App. Many of my emails and some websites are unable to load properly. Was working last night, woke up this morning to no internet. SpeedA Former User 30 Mar 2017, 00:55. By Linda Carroll. 8. Also, that you're using the Virgin Media DNS servers (they are 194. To access your Virginmedia. Setting up Spending Caps on your Virgin Mobile phone in Helping Hands 02-10-2018; How to change your Series Link+ Settings on V6 in Helping Hands 02-10-2018; How to set up Spending Caps using your Virgin Mobile app in Helping Hands 02-10-2018; Changing Virgin Media Web Safe Settings on Desktop/Laptop in Helping Hands 01-10. This is the mode you choose if you’ve decided to use a third-party router, such as the Netgear Orbi system or Google Wifi . Hi, can you help me, I have the same issue where I want to turn off web safe but am unable to access the manage settings page for the web - 5104291. Unlike some posts here, I want Child Safe to work. netvirginmedia. TRACK, BUDGET, SAVE AND PAY. What do the colours mean? Yellow. Regards, Steven_L. To get around this, you need to turn Web Safe off. Please look out for. 1. Set Virus Safe to On ( on is normally ok for VPNs. If you're having problems with your service, you can check for outages and get updates on the current status of the Virgin Plus network in your area. com IMAP Server. Any website unsuitable for children is blocked by default. ) Below are workarounds for when Child Safe & Virus does not or cannot be turned off. . Options. Web Safe requires the use of Virgin Media DNS to work. If you want to stop the government pushing more censorship and control. 168. 1 into the address bar of your browser. in Security matters a week ago; Online security in Security matters a week ago; Child safe mode is not turning on in Security matters 2 weeks ago; Online security in Switched On Families 2 weeks ago Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. People say to go into the Firewall section and disable certain setting that aren't there the option I have are:If you’re seeing lights that are different to those listed and your WiFi is not working, first try to reboot the Hub. Hi . i have tried to solve this issue by calling up Virgin media but they are unable to understand how is this pos. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for example Setup. Hi Johneg1, Thank you for your post and welcome to the forums I am sorry you are having issues with your child-safe, could you please - 5238234Remove any ethernet cables from the Hub and hold the pinhole reset switch for 60 seconds. The graph below depicts the number of Virgin Media reports received over the last 24 hours by time of day. Still not working. Unfortunately this didn't work as the url automatically redirects me to here even when logged in. 1. . ) Brand: Ellora Farms. comblueyonder. Our network delivers the fastest widely-available broadband speeds to homes and businesses. 9. PIA VPN is affordable and reliable. This is both logging in via web browser and mail app on her. Hi Travis, Since last Monday, the child/web safe has stopped again. Monday to Saturday: 9am -9pm (Local time) Sunday:I am using Virgin Media, and on my cell phone I am using EE. See where this Helpful Answer was posted. 168. 4 weeks ago. Up until recently, Binance boasted nearly 60% of the. Welcome to help centre. If that doesn’t fix the issue, try to factory reset the Hub to change it back to its original settings. I added it to the 'allowed websites' list, and it's working fine. combination of business expertise and Virgin. • The remote control should now have unpaired from the box. SpeedI’m sorry to hear of the issues that you’re having with your web safe and child safe settings at the moment. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. I think I might need them to turn it off their end. 1. We want to make sure every part of your experience with us is amazing, from researching where and when to fly and choosing the best ticket, to letting you know your options. on 26-08-2022 16:41. Fix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and. comHi. Navigate to either 192. 168. Learn more Have I helped? Select Mark as Helpful Answer or 🖒. com 194. I usually just use my browser to get the magnet links and then paste them into my torrent client. A warm welcome and thanks for posting on our community forums. Not only is the service much less expensive and easy to understand, we also have free Netflix and Apple TV! Pros: Great coverage. Reply. SpeedQuickStart, set up and connections. Can someone from virgin help please. 1. . Click the big on/off icon to connect. SpeedChild Safe show is off but it's on and can't change it. NEW - BRIGHTER BUSINESS BANKING IS HERE. Tried switching off and on, pin hole reset. The disaster is that i have called the customer services for. Help. SpeedChild safe not working in Security matters 2 weeks ago; Block websites by pattern in Switched On Families 3 weeks ago; A website is blocked in Switched On Families 3 weeks ago; Child Safe show is off but it's on and can't change it. People say to go into the Firewall section and disable certain setting that aren't there the option I have are:How to register to use the TV Go app or website. From a desktop or laptop device open a Command Shell in Window or otherwise a Terminal. – After opening the phone. Claims from VM Mod team that Child Safe management is fixed, have proved to be quite false. With reference to the answer to the question of how to fix Netflix is not connecting to Virgin Media, it is necessary to have an uninterrupted Internet Connection. Login in the the Virgin Media online account and try the to enable websafe. Networking and WiFi. Sign in to My Virgin Media a. 12 March 2014 at 11:06AM I expect that googles cache of pages won't be blocked either as that too will be served by google which they simply couldn't block. Update 2 (June 22, 2023) 04:41 pm (IST): The Virgin Media support team confirmed that the issue has finally been resolved. View Apps > Web Safe > manage your Web Safe settings - takes me back to the. Log in to your account on Virgin Games. To perform this task navigate to your Windows "search bar" and type "Control Panel" into the search field. A new online guide called Switched on Families will also help to educate parents about staying safe online. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. Kickass Torrent has also been shut down by the authorities several times, but it has always. Hi . From the control options list select Mail (Microsoft Outlook). Mark as New; Bookmark this message;. on 09-07-2023 22:56. 1. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Remote Content Not Loading. Note there are two passwords, one is for the wifi, and the other is for the admin logon to the Hub. There are several options I am unable to access on the My Virgin Media website, as clicking on them sends me back to a previous page in an infinite loop. Options. 8. 1. Joining in Options. F-Secure: Not available on BlackBerry. Select the Settings cog in the top right-hand corner. I’m losing the will to live. Select Parental Controls in Virgin Media Web Safe. 0 Kudos. You can call our Customer Service team on 150 from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone. If the problem persist post back here to have issue flagged to the forum team. There’s a network fault in your area. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Introducing 1. what AS Name value is reported when you visit are you able to visit site?; BTW: is there are reason why you are access the old Web Safe page?. Please help, I’ve got young, curious kids spending more time than usual on their screens over half term! Child safe not workingHi Shaz - unfortunately this issue has been going on for several weeks and there is no fix provided by Virgin - weeks of excuses but no-one has managed to change this as yet sadly. Measles. Child safe not working. Sometimes you can get the same flight cheaper when sold under a codeshare. Book. . I’ve seen previous posts suggesting going to the 1. Child Safe not working in Switched On Families yesterday; Hi, The main reason I joined up is that I cannot enable Web Safe/ Child Safe. Networking and WiFi. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. com. Not able to access websafe_setting page (able to go to update_profile page). Options. Suicide and self-harm These categories will remain blocked until you turn Child Safe off. Cam sites often place more limits on creators than. I called customer services who want to send a third engineer on Friday. iOS compatibility. Virgin Media is a popular internet service provider in the United Kingdom. Select the SPAM setting you’d like to use: Reject All Spam messages. Virgin Media users started reporting problems in their thousands after 1am on Tuesday morning, according to DownDetector, a web statistics provider. Primary 8. Delta and Virgin are partners (Delta owns 49% of Virgin Atlantic and effectively controls it). Login to the Virgin Media account and in the Web Safe section set Child Safe to Disabled. 168. The perfect. Home Phone. Once the rocket motor shuts down, passengers can unbuckle their seatbelts and enjoy the weightless feeling of zero gravity. Speed Hi all, I’ve got exactly the same issue that Child Safe isn’t working. run the Standard test and confirm the. Scaling Agility. My booking. SpeedCheck email's Junk and Spam folders. Networking and WiFi. Want to use and download a VPN but all websites are blocked and when trying to connect with a VPN it refuses to connect I've looked at ways to fix but the options people say to enable and disable are not there. 1) I thought the results wouldnt show but they did. After the last visit of an engineer, at his suggestion, I replaced the phone, and after a few weeks the line was not working again. 1. Reply. You can even reboot your Hub from the comfort of your sofa. Once logged in you will see 2 filters; Virus Safe and Child Safe. Stream from Virgin Media. Clicking on Control panel will open "more control options". Networking and WiFi. FYI Web Safe only works if Virgin Media's DNS is being used. Travel news and alerts. Yup, Call-Me-Dave and Theresa May-Not have decided that we aren't sufficiently puritanical in our online browsing. 5 no show visits 120 days late with the. 3. Child safe issues, Virgin Media customer service is appalling in Security matters yesterday; Child safe not activating in Switched On Families Saturday; Cannot Turn Off Websafe and Child Safe in Security matters Friday; Child Safe not working in Security matters Wednesday; Parental controls - can't block specific website in Switched On. At this time we aware of the problem and working on repairing this feature. 1. Virgin Media package. After successfully. If you go online, It will still show as being off but you need to turn the parental controls on and then off again and then delete them again, I hope this helps. e. Please enter your email. net (Virgin. Step 2 If you believe that this could have happened through them gaining access to your Virgin Media account, please also follow the steps on My Virgin Media account has. It's been on since the start. Hi, I think I have found the problem, it is to do with Virgin Media UK and their on-line "Child Safe Setting" I have turned this off and have Opera's VPN working. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. 0. Get The App. Virgin Media is in the UK. My Child Safe settings are not working correctly. On Bing: Select Menu > SafeSearch. Networking and WiFi. Users can look forward to all other networks and mobiles vary. Click: My Apps. º Ofcom's Telecoms and Pay TV Complaints. Virgin Media Business sees working with Zscaler as a way to enhance its SD-WAN, hybrid cloud and cloud security suite by offering a world-leading service that encompasses a SASE framework with. It isn't safe for children to browse using Virgin's services at the moment - it is worth highlighting to others as well. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. branson@virginmedia. org. 8. Service status isn’t just a Virgin Media broadband checker, it’s an overall Virgin Media fault checker. Virgin is still working on a more flexible system. Web Safe only works when you’re connected to your Virgin Broadband at home. 4 that would allow those to be ruled out. Virgin Media offers an excellent package of online security, including parental controls and filtering services to keep you and your household safe both at home and when you’re out. Checking other resolved questions on here I've tried t. When accessed via EE it shows secure, and using “TLS 1. Check in. Hi chg194 . Open any browser and, in the address bar, type Virgin Media IP address — 192. From within your browser, click on the Advanced settings option. It's been on since the start. I am not using VPN. This is a guest blog and may not represent. 1/help for specific device where Web Safe is not working. 1. . Chatter and natter. The info to report to VM was given above. However, there are times when Virgin Media internet might not be working. I was told it was a vpn issue on a device but when I tried it on an iPad we had the same failure of child safe. Summary. I have my own user end protection against malicious sites so neither is desirable. For other Virgin Media broadband issues you should. How to change my Virgin Media or Virgin Mobile package by phone. Phone. Yes still not working. Step 1 Get in touch with your bank if you think you might have given out any financial info - they'll try to recover any money you've lost. Unlike some posts here, I want Child Safe to work. All my network settings on the PC is automatic, so DNS is default. You can also easily manage your guest network settings on the Virgin Media Connect app. There is not much more you can do other than to wait for Virgin Media to identify what is causing Child Safe not to work for you any more given: Virgin Media and you have confirmed Child Safe is on you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Networking and WiFi. uk, which will give you a rough idea on if it's a single ISP in the UK that's. We have now restored the ability to send and receive emails for all affected accounts. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. When child safe was switched on, I couldn’t access any dodgy websites (like porn or gambling etc). Does the issue persist: when using your browser's Incognito / Private mode; usually accessed by pressing Ctrl + Shift + P in Firefox or - 5104291Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Stay safe online. You can also easily manage your guest network settings on the Virgin Media Connect app. Try both Mac and Windows. You need to disable it in the actual Virgin Media account settings on their website or phone them. Child Safe not working in Security matters Thursday; Child safe not working in Security matters Thursday; Child Safe Not Working in Security matters a week ago; Web safe not working when enabled in Security matters a week ago; Child Safe show is off but it's on and can't change it. F-Secure: Not available on BlackBerry. Can we ask if your child safe is enabled in your Virgin Media account and that you’re not using a VPN. Child safe not working in Switched On Families a week ago; web safe not working in Switched On Families 2 weeks ago; Child Safe Not Working in Security matters 2 weeks ago; Child safe not working in Security matters 2 weeks ago; Child safe not working in Security matters 3 weeks ago Parental Controls Guide Virgin Web Safe Features and Benefits Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. when adding or removing a website it says changed can’t be saved. SpeedThe forum team are best placed to help further and the issue has been flagged to them; be aware it can take them a few hours / days to respond. For best protection, we recommend using Virgin Media Internet Security and Web Safe. . Simply sign into your Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Prevents water loss: "Olive oil’s main benefit is to moisturize the skin by reducing water loss," says cosmetic chemist, Ee Ting Ng. 1. My Virgin Media, making managing your account easier with all your information in one place. It’ll check for connection issues affecting your broadband status, problems with Virgin Media TV performance, or show if the landline’s not working in your area. go to does the result show an AS Name of Virgin Media?; by default access to VPN sites is blocked, is that the case for you; are you able to visit I'm a Very Insightful Person, I'm here to share knowledge,. Because this blocking is occurring at the network level, it doesn’t rely. VSS Unity then prepares for its re-entry into the Earth’s atmosphere. Restart your device, download that same VPN and see if the problem disappears when you visit Virgin Bet. Regards, Daniel. Try a different DNS to confirm access which should bypass VM web safe. It is common for some problems to be reported throughout the day. If you express your Web Safe preference a VM Team member will pick this up and attempt to correct the situation on the back end systems. Adjust the settings according to the level of protection you want. Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. 2. 168. DownDetector’s data show when reports of. Olive oil is brimming with skin benefits, from moisturizing dry patches to breaking down stubborn makeup. com To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Does Web Safe work on Virgin Media WiFi. AutoModerator • 4 yr. If it’s not a technical issue you need help with then we’re here to support you on. 1 within your internet browser. ago pretty sure you can get around it with DNS changes, but don't quote me on that. Options. Manage Your Account. Access your Virgin. When Accessed via Virgin Media, it does not saying “Connection is not secure”. Options. Solved: Hi, I can't seem to turn on Web Safe. It’s easy to turn on. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. wrote: Thanks for the assist. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Dosing info - Hep B. In Advanced Settings you can disable your guest network as well as manage the limits of your different networks. Once logged in, select ‘My apps’ tab’. I am sorry to hear you have been unable to make any changes to web safe. Having problems with Websafe again. I would be happy to take a further look into this for you but would need to confirm a few detai. comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. I’ve seen previous posts suggesting going to the 1. This antivirus software works across up to fifteen of your mobile and computer devices using WiFi, Ethernet or 4G. Click Apply. Just restart your phone by any means and continue using the app. For best protection, we recommend using Virgin Media Internet Security and Web Safe. Customers first started reporting problems on Monday, 19 June. Thirdly, Virgin Media uses a Child Safe feature that lets you restrict websites unsuitable for children. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. If you changed to Google Public DNS i. QuickStart, set up and connections. This article will. When the search is complete click on the Control Panel icon. ago A warm welcome and thanks for posting on our community forums. Once logged in you will see 2 filters; Virus Safe and Child Safe. 168. 4. Web Safe only works when you’re connected to your Virgin Broadband at home. 0 Kudos Reply. (no children in this house) I had to do the same with Virgin Media on-line Antivirus if this was turned on I could not get Linux OS to connect to the. Child Safe not working in Security matters 3 weeks ago; Child Safe Not Working in Security matters 4 weeks ago; Web safe not working when enabled in Security matters 4 weeks ago; Child safe locks auto- enabled can’t change? in Security matters 17-10-2023; I can't seem to change the settings for Websafe. I spent hours online with one of your help agents who has now deactivated Child Safe completely and left all the. Same message - 5104291. 4. Options on 27-08-2023 09:39 Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. QuickStart, set up and connections. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. -- Nah - maybe for teenagers but not for tweens or younger ones. QuickStart, set up and connections. Try to look for an email titled Reset Password via search bar. The first is categories. You’ll pay nothing for 3 months (with no payment details needed upfront), then just £3 a month (or £30 a year). There are two Orphan Email accounts. Downdetector only reports an incident when the number of problem reports is significantly. All devices would need to be re-connected to the WiFi. Then, open your. Includes a 30-day money-back guarantee so you can try it risk-free. This is a known issue and our teams are working on a fix. We would like to show you a description here but the site won’t allow us. I've tried a router reboot but that has not fixed it. QuickStart, set up and connections. Email not working. Using an incognito window (on all three- computers and smartphone) Using 5G instead of wifi. Hi @DavidCalla thanks a lot for your confirmation, that's great news! Thanks for taking your time to let us know. However, it seems to have stopped since a few days ago. Change the DNS option to Use the following DNS server addresses. 280884 of Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 AFSL 286869. 8. Click: Settings. on 26-08-2022 16:41. Contact the site operator for further help. Stay safe online. Child Safe not working in Security matters Wednesday; Installed Web Safe on Mac. Destinations & onboard. . Do not post the resulting output. In the meantime consider try the old site page Web Safe Settings to see if that allow you to achieve what you want.